Getting Paid and Disputes

This is where you turn money you are owed into money in the bank, and handle a dispute before it turns into a fight. Getting Paid and Disputes covers chasing a late invoice, the interest and compensation you can legally add, writing a letter before action, and sorting out a fallout with a client or supplier without it going to court.

It is written for freelancers and small businesses, the people for whom one unpaid invoice is a real problem, not a rounding error. Every guide is plain English, built on the actual law, and linked to its sources so you can act with confidence instead of guessing. Start with the cornerstone guide for the full picture, then use the specific guides below for whatever you are dealing with right now.

Start Here: The Complete Overview

If a payment has gone quiet, read this first. Our cornerstone guide takes you through the whole subject: how to chase properly, what you can legally add to an overdue invoice, how to escalate when chasing does not work, and how to settle a dispute before it costs you more than the debt. It is the map for everything else in this section.

Guides on Getting Paid and Disputes

Once you have the overview, go straight to the step you need. Each guide below covers one topic in full, from how much late payment interest you can charge to writing a letter before action and using the small claims court.

Get the free Money and the Law Handbook. Join the Legal and Money list and we will send you our plain-English handbook to your rights and options across the money-and-law problems people run into, yours to keep.

Want the heavy lifting done for you? The Getting Paid Playbook gives you the whole subject with worked calculations, a chasing sequence and the ready-to-send templates that turn an unpaid invoice into money in the bank.